DASTAQ (“we,” “us,” “our”) operates the website www.dastaq.com. By accessing, browsing, or making a purchase on our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any additional guidelines or conditions referenced herein.

These terms apply to your use of all current and future services provided by DASTAQ and its affiliates, whether accessed via the www.dastaq.com website or through any other affiliated channel.

Electronic Communications

By using www.dastaq.com or initiating contact via email, you engage in electronic communication with us. You hereby consent to receive communications from us electronically, which may include emails or notices posted on this Site. You agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communication be in writing.

Trademarks & Intellectual Property

www.dastaq.com and all related content, including but not limited to software, HTML code, designs, logos, and trademarks, are the exclusive intellectual property of DASTAQ or its licensors. Your use of this Site grants you no license or rights to any such intellectual property. Any unauthorized use, including infringement of our trademarks, may result in legal action. The exclusive ownership of the compilation of all content on this site is retained by DASTAQ. All software utilized on this site is the property of DASTAQ or its software providers.

Site Access & Use

www.dastaq.com grants you a limited, revocable license to access and make personal, non-commercial use of this Site. You are prohibited from:

  • Using this Site or its content for any commercial purpose or for the benefit of another merchant.
  • Modifying, reproducing, duplicating, copying, or otherwise exploiting any portion of this Site without our express written consent.
  • Using any data mining, robots, or similar data extraction tools.
  • Using any of our proprietary information (including images, text, or trademarks) or any meta tags without our express written consent.
  • Creating hyperlinks that portray www.dastaq.com, its affiliates, or their products in a false, misleading, or offensive manner, or using any logos/trademarks as part of a link without permission.

Any unauthorized use terminates the license granted herein.

Your Account

You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

Risk of Loss

All items are shipped under a shipment contract. The risk of loss and title for items pass to you upon our delivery to the carrier.

Sizing

Fit varies by garment design, cut, and fabric. Please consult the sizing guide on each product page. For a perfect fit, choose the “Custom Made” option to provide your measurements. For further assistance, contact customercare@dastaq.com.

Product Descriptions

We strive for accuracy but do not warrant that product descriptions or other site content are error-free. If a product is not as described, your sole remedy is to return it unused.

Pricing

  • Prices are subject to change without notice and are not guaranteed to be the lowest available.
  • The displayed price represents the full retail price.
  • Your credit card is charged once your order is placed.
  • If an item is unavailable, we will refund its value but not any non-refundable shipping fees.
  • In case of a pricing error, we will charge the correct lower price or contact you for instructions before proceeding.

Product Properties & Wash Care

Our products are handcrafted, so variations in colour, texture, and weave are inherent characteristics, not defects. While we photograph products as accurately as possible, monitor colours may vary. To preserve their quality, all garments are DRY CLEAN ONLY.

Order Cancellations

You may request to cancel an order within 24 hours of placement, provided it has not yet been processed. We reserve the right to accept or reject cancellation requests at our discretion.

Payment Details

You confirm that the payment details you provide are accurate and that you are using a card you are legally authorised to use. We are not liable for any credit card fraud. Your information will not be shared with third parties except as required by law or for fraud verification.

Billing

Product prices are exclusive of VAT. The applicable VAT will be calculated and added at checkout based on the shipping destination.

Delivery

We specify the estimated delivery time for each piece but cannot guarantee it due to factors beyond our control (e.g., courier delays). We require a signature upon delivery, at which point responsibility for the goods passes to you.

Disclaimer of Warranties

This site and its content are provided “as is” without warranties of any kind. We disclaim all implied warranties to the fullest extent permitted by law. We are not liable for any damages arising from your use of this site.

Indemnification

You agree to indemnify and hold DASTAQ and its affiliates harmless from any claims or damages arising from your use of the site.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.