DASTAQ (“we,” “us,” “our”) operates the website www.dastaq.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases on our Site. By accessing or using the Site, you consent to the data practices described in this policy.

1. Information We Collect

We collect two main types of information from you: Personal Data and Non-Personal Data.

1.1. Personal Data

This is information you voluntarily provide to us when you register an account, place an order, or contact us. This may include:

  • Identity & Contact Data: Name, email address, shipping address, billing address, and telephone number.
  • Financial Data: Payment card details (processed securely by our third-party payment partners; we do not store full card numbers).
  • Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us, including custom measurements for garments.

1.2. Non-Personal Data (Automatically Collected)

This information is automatically collected when you access the Site:

  • Usage Data: Information about how you use our website, including IP address, browser type, operating system, access times, pages viewed, and the path you take through the Site.
  • Tracking Technologies (Cookies): We use “cookies” and similar tracking technologies to track the activity on our Site and hold certain information, such as items in your shopping cart, and to analyze Site traffic.

2. How We Use Your Information

We use the data we collect for various business purposes, including:

  • To Process Orders: To manage your registration, process your purchases, and deliver the handcrafted products to you.
  • To Provide Customer Support: To communicate with you about your order, account, or any inquiries you may have.
  • To Personalize Experience: To provide custom services, such as creating a “Custom Made” garment based on your measurements.
  • For Marketing: To send you promotional emails, newsletters, or offers, provided you have opted-in to receive them (you can opt-out at any time).
  • For Analytics & Improvement: To monitor and analyze trends, usage, and activities in connection with our Site to improve its performance and functionality.

3. Disclosure of Your Information

We do not sell, trade, or rent your Personal Data to third parties. We only share your information with trusted third parties as necessary to operate our business, specifically:

  • Payment Processors: To process your transactions securely (e.g., banks and online payment gateways).
  • Logistics Partners: To fulfill and deliver your order (e.g., courier and shipping companies).
  • Service Providers: Companies that provide services to us, such as email delivery and website analytics (e.g., Google Analytics).
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court order).

4. Data Security

We use administrative, technical, and physical security measures to protect your Personal Data. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to our Site; any transmission is at your own risk. Your payment details are tokenized or encrypted by our payment processors.

5. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the Personal Data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data we hold about you.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email.

To exercise any of these rights, please contact us using the details provided below.

6. Children’s Privacy

Our Site is not intended for use by anyone under the age of 18. We do not knowingly collect Personal Data from children. If we learn that we have collected data from a child, we will take reasonable steps to delete it immediately.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: customercare@dastaq.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” and the revised policy will be effective as soon as it is accessible. We encourage you to review this policy frequently.

Effective Date: 20 October 2025